"This isn't my first rodeo at a chickpea when I'm from the south. And I usually have very good experiences there. But that's all. It was a very busy dinner rush and my friend and I were in line behind 5 big families. A few weeks ago we were beaten up by a drunk driver and I'm in a spine and my friend has a broken femur and is on crutches. Although the counter was full of employees and they cured food and worked their hardest, it was quite waiting (long line), especially for someone with broken leg! Michial was our server, he was very polite and friendly. When we were finished, he cost our food! We were so surprised and so grateful and he just said it was my pleasure and it really is my pleasure because I could still thank him. I still can't survive how conscious and outrageous he was in our situation. Michial did our night! Amazing 5-star staff, he is the reason why we return to this chick-fil-a (and also the food is good as usual)."