"Where to even start? I suppose at the beginning. We were headed from our home in Central Wisconsin to Minneapolis for the weekend and thought that rather than the usual Interstate fast food fare, we should have a nice enjoyable meal off the beaten path. My wife does a little research and we found Castle Hill. We looked at their website...Inviting pictures, a seafood buffet, long history of operation. Reservations were strongly suggested, so I made some for 6 pm. We arrived a few minutes before 6. Making reservations was totally pointless, we had to wait in line with everyone else. There was an atmosphere among the staff that they were clearly going through the motions and that giving a **** was not required, as we waited seemingly forever for a table in a place with zero atmosphere. The dining area looked like a K of C meeting room, brightly lit and cavernous. It was like being at a wedding reception where you didn 't know anyone. Finally a woman seated us at a long folding table with a plastic tablecloth and asked if we 'd like menus. Uh, yeah, it 's pretty hard to decide what we want without them... The woman disappears. 20 minutes later, no water, no menus, no drink order, nothing. The woman was at the bar, chatting with friends. Kathy went to hunt her down, to my protests. I wanted to leave at that point. She returned with the woman, who brought one menu and left to 'find another ', never to return. We decided on the seafood buffet, as we thought that ordering off the menu, we 'd be there all night. A young girl took our order and our drink order. Scallops were advertised as being on the buffet. There were none. The cocktail shrimp were good and the deep fried cod wasn 't bad. That 's where it ends. There was boiled cod that comically tried to pass itself as 'Door County Fish Boil ', absolutely the worst baked cod i.e. Poor Man 's Lobster I will likely ever experience, and several other items that clearly came out of a frozen bag or a can. Many items I wouldn 't even try, they looked that bad. The swedish meatballs clearly came from On-Cor. We ate what we could manage to. Waitress didn 't return with our beverages until the meal was half-over and we never saw her again til she brought the check...no refills on anything. To summarize, cheap, crappy food, lousy service, zero ambience. They tout themselves as 'Jackson County 's Premier Steak and Seafood House '. I am quite certain that they are the ONLY Steak and Seafood House ' in Jackson County or they 'd never be able to make that claim. It was an adventure, to say the least. 30 miles down the road, I asked Kathy if she had any gum, so I could get the taste of that awful baked cod out of my mouth. The gum was the best thing. that I had to eat all evening."
