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206 Mather Street, Hartford, CT 06112, United States

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Ichiro Hibachi Sushi

Ichiro Hibachi Sushi

962 Farmington Ave, 06107, West Hartford, United States

Sushi • Asian • Asiatic • Japanese


"I’m not typically one to write reviews but I had to share my honest experience which was . I was seated perfectly fine and so far service was nice until I started receiving our orders. The soup was lukewarm-cold and just looked like old broth and tasteless when we received it. The Sake was lukewarm-cold as well and when we sent it back for another one, we got the same one but it was microwaved instead which completely altered and ruined the taste. We ordered sushi which was strangely chewy and tasted inedible. Next we received our hibachi meal, it had somewhat good portions, maybe couldve been less but it was okay. On the other hand the meal was drenched in sauce or oil or whatever it was and it completely threw me off and I immediately knew my stomach would be ruined. Not only that but our meat was raw!!!!!! We did ask for medium rare but it shouldn’t be that hard to cook it that way with no red. Not only that but when we sent out food back, with no intention to eat anything else, we got our food back but without the meat which is considered cross contamination. The customer service was awful as well. We tried to be nice when confronting them about it but the manager made it hard. We asked to pay for 2 items only yet instead were insisted on given a discount which is unfair to pay for inedible food. I ended up paying around 40-50$ just for sushi, a drink, and sake that wasnt even good. The manager/owner was kind of stingy and stubborn as well with his response to other reviews!! Honestly I dont know how this restaurant isn’t shut down yet, it’s completely disturbing. On the bright there was one understanding worker other than that I wouldn’t recommend this place if my life depended on it. ???"