"I had the absolutely best customer service at Panera in Elk River, MN!! The management team is exceptional to say the least! While I give up my order, I was told that they were from my daughters favorite Mac Cheese, not a big deal, so I order something else. After moving into the window, the manager gave me our order and said: "Good Christmas your meal is on us tonight, our way to say sorry for not what you originally ordered and we appreciate your business""