Aboite

Aboite, et samfunn i Indiana, er kjent for sin forstadsfølelse, historiske steder og Midtvestens matlaging, som inneholder husmannskost som stekt kylling og fyldige paier.

Corporate Office Of Casa Restaurants

Corporate Office Of Casa Restaurants

7539 W Jefferson Blvd, 46804, Fort Wayne, US, Aboite, United States

Meat • Cheese • Italian • Chicken


"Normally we love Casa. Being a bit averse to crowds (even before the pandemic) I've always preferred that we get take out to eat at home, and the way Casa staff never forget to include everything we need, even prepping various special request items in thoughtful and helpful ways, has always impressed us. The taste and overall quality of the things we've ordered over the years of being patrons has never once left us with any complaints... until tonight. I arrived at the time frame given when we called in our order, and still had to wait ten minutes. I'm fine with that. Totally fine. Good food is worth waiting, and it's always been good at Casa. Since I waited, I assumed it would be piping hot when our order was ready. Well, it wasn't. Every last item was lukewarm at best, with one being simply cold and we live only a mile away, so it wasn't sitting in the car or anything like that. We've never once had food that wasn't perfectly heated. The tepid temp of tonight's order was on top of the mildly stale feel of the garlic cheese bread. The lasagna carne amante portion was noticeably smaller than usual, too. We love Casa, and this will in no way keep us from frequenting your locations from time to time in the future, but tonight was shockingly below your usually fantastic offerings. We're not rich. We can barely afford to eat out, and when we do, we try to stick with known restaurants that we can trust to ensure our money isn't wasted. Tonight's money felt wasted, and that bums us out because we're such fans. As a side note, your entire staff wore masks the entire time I was waiting four our order, and that's GREAT... except the manager working the front was not wearing a mask at all, and was talking quite close to numerous patrons. When I asked a waitress why she had to wear one while the manager didn't have to (assuring her I was glad to see staff wearing masks, since I was as well), she said she had no idea. A couple really disappointing aspects about tonight's experience. I hope these things will be remedied the next time we order from Casa. I'm already looking forward to a better experience more in line with what we've enjoyed for years. Thanks so much for all the things you typically do quite wonderfully."