Cedar Falls
Mulligan's Brick Oven Grill Pub

Mulligan's Brick Oven Grill Pub

205 E 18th St, Cedar Falls, United States Of America, 50613

Pub • Bars • Full • Grill


"Not good with allergies. I went there for a group event and two of my friends that have celiac disease and cannot eat anything containing gluten. Once we sat down we informed the waitress and asked for gluten-free options. She pointed them to the vegan menu and every item included gluten. She also said that they could make anything gluten-free on the menu, but when asked, they couldn't confirm they couldn't be cross-contaminated. I have worked in the restaurant industry for the past five years and know that most if not all restaurants have an allergy protocol in place for situations like this to ensure nothing would be cross contaminated, so we asked to speak to a manager. When he came over he told us that they would make sure that everything was safe for them. They both ordered salads to make it easy for the kitchen to make without cross contamination. One salad came out with a piece of bread on it and the waitress was then told that the person couldn't eat it anymore because it had touched gluten. The waitress then stormed off and returned with the same salad just without the bread on it and bread crumbs still on the plate. The other person found a tortilla chip in their salad as well. We asked for the manager once we saw this and informed them both dishes had been cross contaminated. He comped their bills which was the correct thing to do. The waitress throughout all of this was incredibly rude and dismissive. Both of my friends got reactions from the food."