Glen Burnie
Mcdonald's

Mcdonald's

7960 Old Annapolis Road, 21061 Glen Burnie, 21060, United States

Burgers • Chicken • American • Fast Food


"There was no one, so I could order my food right away. After I paid on the first window, I was instructed on the second window to park in the slot number 2 because they waited for the frits to continue cooking. After waiting patiently at my place and 3 other cars in Slot 1 get their food and go, I politely asked the young man if he could please check for my food when considering that everything I was waiting was Fritten. I could say that I had annoyed him because he had asked for my receipt, which I gave him immediately. I even remember the order number. 1280. When he pulled out the bag, the correct prescription number was glued onto the bag. In my haste to come home and finally eat, I have not checked the bag contents. It wasn't until I came home that I realized he gave us the complete wrong order! I ordered a double-square court with a sprite and a 10pc Nugget court with a sweet tea. It costs $18. What we got were two big mac meals, a simple cheeseburger and a 20 piece of nugget. I can only imagine how angry the other customer must think he spent more money on his meal than I did. Long story short, I will not participate in that Mcdonald again not only because of the honest mistake, but for the time I was wasted wait for the wrong food (which we threw away.... I wasted food, but I didn't eat red meat) and I didn't know that the young man threw my way just because I asked him to do his job. A part of me thinks he had deliberately switched the receipts on his pocket..."

Mcdonald's

Mcdonald's

7415 Governor Ritchie Hwy, Glen Burnie, MD 21061, United States

Cafés • European • American • North American


"So I’m literally writing this review while I’m sitting in this drive thru. When I tell you this has got to be the worst experience at any McDonald’s location of all the ones I’ve visited…and I have been to A LOT!!! All started when my mobile order was accidentally placed at this location instead of the one I usually patronize. I thought, ok. I’ll just have to drive a little further up the road to pick up the food. I get there and the double drive thru line was literally wrapped all the way around as to where no one was moving at all! I mean people actually had put their cars in park mode waiting. Then they stopped taking any orders unless you were a mobile order that had already ordered or door dash. Very unorganized, very very long winded. The goal should ALWAYS be to get the customers out of there! There are other McDonald’s in the vicinity that NEVER have that kind of of delay. I don’t know who the head manager running that one is, but they seriously NEED to do better with that location and their employees. There’s NO reason for anyone to sit in any drive thru for 30-40 minutes, whether it’s day or night, 30 minutes which is the time it literally took for me to get one sandwich, one fry and a drink. The only reason I stayed was because it was already paid for…other than that, I would’ve definitely pulled off as other were. I will NEVER return to that location and I wouldn’t recommend it to my worse enemy. Do yourself a favor and go right next door to CHECKERS! #dobetter #insane #badcustomerservice"