"I recently moved into the opposite and received one of their menus in my postbox, so I thought I would order an early evening on Thursday for delivery. with every new Italian place I meet, I always order her pizza first. I think if the pizza is top-notch, then they are on their game. at least I ordered a big one with pfefferoni and wobbly with extra cheese (also one must for the 1st time to see how much they have to do with the cheese). I was a little surprised when they told me on the phone that it was up to 45 minutes when it was early on a weekday and I only lived half a mile away to be 3-1/2 blocks exact. after I had roughly added the amount of my order in my head, I was very perplexed when it arrived and was $7 more than my estimate that went through the menu prices. I accepted a delivery fee, but $7.!? I asked the driver if the happiness was already included, and he said no with a decreasing look at his face. I've paid up five dollars and jus shook my head. After I opened the pizza, all the cheese was on a whole side of the pizza!, it was like the driver and had it on his side in his car. then I noticed that it was very cold and very little wobble. So I had to try to move the extra cheese unsuccessful to even out of the best I could and heat it in my many for 15 minutes. then, they come to find out it wasn't even cut through and I didn't have a pizza cutter. So, I paid almost $30 for a sloppy, cold and freches chaos that I would have gone there and back to get me and had it faster, warmer and evenly distributed. Maybe I should have told myself the amount on the phone I wasn't, but there is absolutely no excuse for the terrible delivery and care of my product. I have read some positive reviews of this place more than the bad ones and maybe they are just on delivery and over fee for them as well as, but a thing is for everyone that I don't go there or order again despite the closeness I even told them waiting on the phone after a 45-minute. I even told them that I was new to their territory, which seemed not important when I spoke to them. it is as if they had used the whole situation and put me on the back burner. every time I leave my house and she on the way out, I can't help put a middle finger in her device. I'm sorry, but first impressions go a long way and they fall the ball on someone who could have been a more regular in their small town grasonville.,. Avoid them if possible and go somewhere else..even if they live half a mile away!"