"When we were scheduled to stay at the Snow Hotel for the night, our travel agency instructed us to bring our luggage to Rica and leave it there overnight. We were then picked up and transported from Rica to the Snow Hotel later that evening. Upon arrival, we checked in our bags at their secured room and the woman at the front desk kindly offered us the use of their sauna and lounge. Despite not being paying guests yet, they graciously extended this hospitality to us. They also provided helpful information about our transportation arrangements for the following day. The lounge had a large super-automatic coffee machine and comfortable couches. Although I did not see the rooms or stay overnight, I would consider staying at Rica if I ever return to Kirkenes, based on the excellent treatment we received during our brief visit."
