Mitchell
Brig Steak House & Lounge

Brig Steak House & Lounge

2700 N Main St Mitchell, SD 57301-5038, United States

Fish • Soup • Indian • American


"we celebrated our daughter college division and had reserved 15 at 6:30. we came at 6:20 and sat right away. we sat there for about 20 minutes and was told that they are looking for menus and cutlery. finally came and got beverage orders and as menus. our waitress came from the beginning with an employment, but we wanted to have fun. we went into salatable and it was half empty and was said that they had no personal to fill it. the restaurant was only half full. we waited for about 2 hours to eat and drink. eating was cold when it came and later found out why our waitress britney did not care how pathetic her service was because her tipp was included in the bill. what would be over 70.00 clock, we asked for pop refill to ask them and still didn't get them. she was asked to steak sauce was said she needed to find something and never brought. my daughter told them our food was cold and the service was bad and britney came by and began to raise her voice to my daughter. another staff came by and tried to help, but britney went to a customer who sat at the bar and began to talk about us. they tried to involve others and to cause drama. dreadful waitress with a huge attitude. it was sad because so my daughter could celebrate her conclusion with cold prime rib and terrible service. britney certainly brought beer because they add to her bill, but not refilling. they have to ask for them several times. if I were management, I would be embarrassed that I had treated customers like that and served food that was so cold. my father had the walleye and said it would have been delicious if it had been cold. super sad because it was a nice place, but terrible service and cold eating. will not be back and will tell others."