Phoenixville
Stone House Grille

Stone House Grille

1300 Hares Hill Rd, Phoenixville, United States

Soup • Cheese • American • Breakfast


"We were warned when we were seated that they were behind and we would have to wait a few extra minutes for our food. We were fine with that and don 't mind just hanging out as long as we have drinks! However, we ordered a beer and after 15 minutes the waitress came back and asked what beer we ordered because she didn 't remember. It took another 15 minutes to arrive for a total of 30 minutes for a beer.I wouldn 't have considered giving a lower rating for this if it wasn 't for the appetizer. For an appetizer, we ordered the fried tomatoes. I was hesitant because it was $14, similar to the cost of a burger or tacos, and there is no protein. I am big on looking at google images and instagram posts to see what looks good and the images of the fried tomatoes showed 5-6 thick slices. A great size for an appetizer despite the cost. After 45 minutes, we recieved 4, small, paper thin slices. It is questionable if there was even tomato because it wasn 't visible nor could it be tasted. I wish I had taken a photo because it was not at all like any of the images posted. It was very disppointing that we didn 't receieve the same level of quality and were still charged $14 for what I 'd define as a pathetic presentation. I understand they may have been backed up, but that doesn 't mean they should be cutting corners on quality or portions.To end, our waitress asked if we wanted anything else and we said we were done. She completely disappeared and could be seen talking behind the counter. Finally, another waitress saw us waiting and looking and she brought us our check.A positive: the burgers, fries, and salad were great! We had no complaints with how things tasted. I have been here once before for lunch, and the food was also great then. For this reason, I would consider giving them another chance."