"Although we 've had many enjoyable meals at this location, tonight was a disappointing exception. The restaurant was certainly not busy, so I was surprised at out experience. Everything was going well, even though our appetizer took longer than expected. However, when the wings did arrive, they were cold, not even warm enough to soften the grated cheese garnish. I checked with my guest and he agreed. Our waitress was not on the floor, so I took the appetizer plate pickup area to ask for it to be reheated. An employee reponded not with Let me help you, but with You can 't be here. And, she snatched the plate out of my hands without explanation. I went back to the table and when the waitress did show up, she said they cannot take food back once it has been served, and that the food was hot because she touched four or five pieces. (She was not wearing food service gloves. Even if she had offered to bring a replacement of hot food, I probably would have declined and just asked to continue the remainder of the meal and just chalked it up to an unfortunate happenstance. But with her implication that I was lying, we decided to go elswhere."