"I don't want to give a star. I had really bad experiences. So I went in and asked if I could come into order, the type said yes, so I wait 5 minutes, then one dame came, said I must go to drive thru, I said I didn't bring my car. she took my order, but she gave me a sandwich with huh, which doesn't look good. they forgot to put the horses in order that the other one put them in the kitchen. I still said, thank you. When I came home, the koleslawe, no ketchup at all, and I couldn't eat that, because soo spicy. I forgot that there are 8 employees, I felt so embarrassing when I left the place because they looked at me as if I was the strange one. none of them apologised for their mistake. Never live in my life, leave a bad review like this, I did so so that they can fix the problem there. really poor service, not the best food in san rafael"