Sharonville
Sahara Hookah Lounge

Sahara Hookah Lounge

11137 Reading Rd, Sharonville, United States

Tea • Cafés • Hookah • Coffee


"Short version: They are trying to scam people. They have posted at the front door that there is no cover charge, after receiving the bill the server informed me that there was a new rule (as of tonight) that they charge $15 cover per person I had 6 people so it would be $90 extra. I ultimately had the surprise charge removed because it was bogus. Long version: I wasn’t going to leave a review for this place because the good and bad kind of equaled eachother out overall.. Great hookas, but terrible service.. great atmosphere, but kind of dingy.. But I’m here leaving a review because they are trying to scam people. This was my first time going so I thoroughly read the sign at the front door stating prices and policies. The two things posted on this sign that matter for this were: “No Cover Charge” “$20 per table”. I came with 5 other friends (6 total) we got 2 hookas with add ons ordered food drinks so I knew the bill would likely be over $100… when I tried to pay they told me that they had a new policy “as of tonight” that they charge $15 a head for entry (a cover charge). I looked at the bill which showed $238.09. I then had to tell the server (who was very nice) I would not be paying an added charge of $15 per person since it is posted at the door saying otherwise. He talked to the manager came back said they would be willing to give me a 50% discount on the surprise charge, I again declined the Spoke with the manager myself and they removed the surprise charge making the bill $129 ish (it’s more than $100 difference because there is also an unmentioned 15% added for groups but that’s typical) When I spoke to the manager he said that he would remove the charge if I promised to leave a review for them specifically told me that it would be no problem if I mentioned this incident in the review so here I am, keeping my word which is something this business is clearly unfamiliar with."