"We were excited to try this place, but unfortunately didn’t like it as much as we’d hope. To start, the service wasn’t great. It wasn’t terrible, but not good. We were seated and our server brought drinks and took our appetizer menu, but then after that waited about 10 minutes to come back and take our food order—even though we had 4 young children and were clearly ready. He was just sitting there taking to other workers anyway, so it wasn’t a “he was busy” issue. The appetizer was delivered, but no utensils. Fine—we ate it with our hands. And wiped our greasy fingers on the napkins. After what felt like quite a while, especially with it being slow at the restaurant at the time, our food came. And then I had to ask for utensils, because they still never came. We also wanted to ask for some ketchup, but didn’t see our server again until it was time to pay. We were checked on after a while by the floor manager (or something), so we did eventually get ketchup. It was odd though—I watched as the floor manager walked around and chatted with workers, then picked up a toothpick for patrons and put it in his mouth. I assume he never washed his hands between that and bringing us ketchup. Either way, not a professional way to act. The food. Some of the food was good—the sweet potato fries with caramel were good, definitely a unique combo that I hadn’t tried before. The fries were well salted, which I really appreciated. Cookies and cream shake was pretty good. The Philly Spring Rolls were okay too, though I wished for more flavor and they were definitely messy without silverware. The tots were nothing to write home about. Just tots. The Mac and cheese with pork belly was pretty good, as were the chicken bacon ranch sliders—but unfortunately, those yummier foods were what we ordered for our children, not us. The burgers were sadly dry and lacking in flavor. I ordered the Bryant and my husband ordered the Jalapeño Popper burger. Mine was less dry, but still not great. That was a total bummer since it was a burger restaurant. We will not be returning here."
