"One of us wanted fish n chips. The waiter told him they might be out of it, so he went to the kitchen to check. Said they had 2 more orders. A few minutes later, he came back and said they were out of it. Why didn't he save one order when he checked? Another of us ordered coconut shrimp. A couple of others ordered burgers, and one ordered a chicken wrap, which was the only good item our table got. After waiting 30 minutes, the waiter came out and said they were out of the coconut shrimp. It was past time when the meal should have been served. The two whose orders were out switched to burgers. After another 15 minutes, it finally came out. All four burgers were ordered medium but were well done. Such a disappointment. I will never go back.Edit: In reply to the response from the restaurant, there was no appeasement offered, nor am I looking for one. You said sorry I am still unhappy. This makes it sound like you tried to rectify the situation and I was still unhappy, but there was nothing done by you.There was no apology for waiting a half hour to tell us another item ordered was no longer available nor for how long it took to deliver the very basic order. Once the food was finally delivered, no one even checked to see how everything thing was. Those burgers were horribly over cooked."