"Great location, beautiful views of NYC, and good food. That 's the good. I rarely write reviews but I left there so irritated that I felt it 's necessary. It 's a Saturday night, 10 pm, on a work trip, watching college football and needed a beer and pizza. Not busy, multiple seats empty at both bars. I sat at the bar near the entrance (top level), and the main bartender, young guy, seems so disinterested and off-putting to be bothered with providing good customer service that it I immediately noticed it. No eye contact, doing the bare minimum, more interested in talking with fellow staff than engaging in the few customers he had. I highly suggest he seek another avenue of employment because hospitality is not in his wheelhouse. The manager happened to be standing next to me and he portrayed the same attitude and was more interested in talking with the staff than the customers. I was there for an hour, and never was asked how my food was, if I needed another drink, nothing. Unacceptable. If they were slammed, I get it, but this was not the case. When I left, there was only one other guy at the bar, and he was getting the same treatment. I paid my bill, and as I was walking out, nothing from the bar staff, no thank you, go f ' yourself, zip. Going out the door, near the hostess table, four employees standing there, and one girl had the situational awareness to say thank you , which I appreciated. I suggest she seek employment at a higher end restaurant because this place is toxic, which is a direct reflection of leadership and management. If an overwhelming majority of the line workers are displaying this dismissive attitude and behavior, then it must be accepted and tolerated by whoever is running the place. I highly suggest taking your hard earned money to a business that actually appreciates you being there and works hard to keep you coming back."
