"This review highlights poor service and food quality at Leo’s restaurant in Birch Run. The reviewer mentioned they frequent other Leo’s locations and usually have a good experience, but their visit to Birch Run was disappointing. They had slow service, a lost ticket, wrong and cold food, and lack of attention from the server. Despite being busy, the waitress discounted their bill because they didn’t eat much of the incorrect meal. When they returned for another try, they were ignored by the staff and decided to leave after waiting for service for 10 minutes. The manager seemed indifferent to their complaints. The reviewer concluded that they would not be returning to the Birch Run location."