"The place was very busy, but we were seated quickly, and our server (Sam) came quickly. She took our order, and we waited for drinks. Sam did not stop by our table, or even walk by it. Finally, after about 15 minutes, we flagged down another server, Olivia, who got our drinks. Three of us in our party ate buffet, one had a sandwich. We three were finished eating from the buffet, and had enjoyed a second visit, and had finished those second helpings. The fourth member of our party had not yet received her sandwich. Our server had not stopped to check on us, or offer refills of drinks, or take away used buffet plates. The owner finally stopped to clear our table, so we told her about the missing sandwich. She found it had been delivered to another table. The sandwich quickly came, but there was no meat on the Reuben sandwich. Called the owner over again, she quickly rectified the situation. Sandwich was comped."