Alterq - Menu

223 NW 23rd St, Miami, United States

🛍 American

Miami

Miami

Miami is a vibrant coastal city known for its diverse culture, beautiful beaches, lively nightlife, and cuisine featuring Cuban-inspired dishes like Cuban sandwiches and fresh seafood.

Categories

  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.

Amenities

  • Amex
  • Discover
  • Visa Card
  • Mastercard

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"I took my husband here as a surprise for our anniversary. It was our first time in this location but we've been to the one in Turkey. I called in ahead of time to let them know we'll be there for our anniversary and asked if they do anything. The person on the one stated we bring out a premium dessert to you and our servers will over to say Happy Anniversary. I asked if he could notate it on the reservation and he said he would. We had our dinner and they brought out the dessert they have which is the bakhlava. Now being in the hospitality business and prior experiences, restaurants bring out the dessert complimentary when there's an occasion and that's what I understood from the host that answered the phone. Anyways, they brought out the check and charged us for the dessert. I kindly asked to speak with the manager, Lawrence and explained to him the sit and showed him the call on my phone. He left and checked with the person that answered the phone and stated that there was a misunderstanding and we don't offer complimentary dessert. Now as a courtesy and from such a high end restaurant, you would think they would go ahead and take care of the dessert as this is what was explained to me but he rudely refused. He was not polite or helpful whatsoever. I for sure will not be going to this location again and definitely don't appreciate how Lawrence the manager had treated us"