"Our waitress was fantastic, but even she was embarrassed by the ridiculously slow kitchen. The place was not even 1/4 full we ordered 2 sandwiches, a personal pizza fries, plus a take-out cold sandwich. It took us 1 hour to get our food. RIDICULOUS! Food was fine, but a 1 hour wait for 3 sandwiches a pizza when the place is not full is totally unacceptable. This is not an isolated incident either. About a year ago, my husband I were there for dinner it was over 3/4 full that night. I ordered a chef salad he ordered a cheese steak maybe fries. They brought my salad then brought his food 45 minutes later. This is our last time to visit this place, I can't imagine how long it would've taken had we actually ordered something that required cooking, probably would still be waiting!"