"I love Wendy's. .most of the time, but not this one. There were 3 other customers when I walked in, waiting on orders they had phoned in. At least 7, possibly 8 employees, which seemed like no one knew what they were doing . I waited 11 minutes just to place my order of a small Chili, and another 10 minutes before I got my order, then another 4 minutes to get the 3 packets of chili sauce and 2 ketchups. I left and ate the chili in my car, with the added sauces, like I always add . It taste good but is was very watered down, the liquid was almost clear even after adding ketchup . I'm sure it was an off day for those employees but I got better service when it was during a rush hour, which this was not. No excuse for the seemingly watered down chili."