"Usually a very good food facility, recently it seems that they have hired an older man who is very rude. I came to pick up my order, as I usually do, stood in front of the pick-up window and both the managing woman and the young man they had given orders saw me, but refused to ask what my name was for pick-up. I went after my meal when I was there a few minutes, like other people do when they come to get their food and this older gentleman ran over and called me Chief to say, Lemme see your phone. He wanted me to prove that I grabbed my food if the food isn't available to me to grab it, it shouldn't be available on the counter. So, after he was sneaking my food away and being corrected by the staff over the placement of door slip feed, he finally gave me my order after he proved that it was mine. Will not come again for some time after this very disregarded the day after Thanksgiving. I even tried to show him my ID, but he refused. *EDIT: I was informed that this was most likely the owner who is present occasionally and is known for rude. Now that I know, I lower my scores and don't support his business anymore."