Mcdonald's - Menu

2060 Village Link Rd, Winston-Salem, NC 27106, USA, United States

🛍 Cafés, American, Fast Food, Szechuan Sauce

4 💬 3688 Reviews

Phone: +13369221030

Address: 2060 Village Link Rd, Winston-Salem, NC 27106, USA, United States

City: Winston-Salem

Dishes: 23

Reviews: 3688

Website: http://www.mcdonalds.com

"I placed a mobile order to take advantage of a deal on the app, but no one came out with my order. After waiting for 30 minutes, I finally spoke to someone who acknowledged my order but didn’t actually bring it. I assumed they would get it, but they didn’t relay the orders to anyone who had just ordered. Ten minutes later, we inquired again, but still received no assistance, so we had to request a refund. The manager, who had been standing just a few meters away the whole time, never approached the counter and eventually processed my refund without explaining why we never received our food. When we asked about our order, she didn’t respond at all. The management and customer service were ex...


Address

Show Map

Tony Tony

The service had two speeds: slow and stop—every single time. I dined in for lunch, and the meal was priced between $1 and $10. The food was great, earning a solid 4 out of 5, while the service was lacking, rated at just 1. The atmosphere was pleasant, receiving a 4 as well.

Menu - 23 options

All prices are estimates.

Reviews

User
User

Clearly, I'm the fool for continuing to visit this McDonald's. It's evident that the staff has no motivation to do their jobs well. You should check their pockets before they get to the register because I'm sure something is off or missing. This McDonald's in the city needs improvement!


User
User

I don't think this review is exaggerated at all. I waited 10 minutes for a sweet tea and an iced coffee, and I didn't ask for any flavor in my coffee. It seems like common sense to serve drinks with the food at the pickup window, which would have made things easier for the staff. Not having to deal with flavor requests could also simplify their work. It was confusing to see them rushing between four different vehicles, unsure of whose order was which. It's frustrating because listening is key in situations like this.


User
User

I placed a mobile order to take advantage of a deal on the app, but no one came out with my order. After waiting for 30 minutes, I finally spoke to someone who acknowledged my order but didn’t actually bring it. I assumed they would get it, but they didn’t relay the orders to anyone who had just ordered. Ten minutes later, we inquired again, but still received no assistance, so we had to request a refund. The manager, who had been standing just a few meters away the whole time, never approached the counter and eventually processed my refund without explaining why we never received our food. When we asked about our order, she didn’t respond at all. The management and customer service were ext...

Winston-Salem

Winston-Salem

Winston-Salem blends history with innovation, offering Moravian cookies, Texas Pete hot sauce, and a rich arts scene, known for its vibrant community and Southern hospitality.

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Szechuan Sauce

Amenities

  • Wifi
  • Dinner
  • Takeout
  • Seating

Similar Restaurants