New England's Ale House Grille Inc

Phone: +17277859700

Address: 3419 Alt 19FL 34683, Palm Harbor, United States

Dishes: 35

Reviews: 170

Website: http://www.ne-alehouse.com/#!

"I have been a frequent client of this restaurant but after this November date I would not go back. They changed menu to a menu that I am not interested in and took the best items off. While I would still come for beverages after Owner Manager was so ridiculous I would never come there again. They gave me a comment card of which I rated service excellent but food items as poor. The owner Manager saw my comment card and took offense to it and got mad and took my new drink and tossed and after still charging me for it and got an attitude. Why give out comment cards if you don't want the truth in opinion. I rated service excellent as it was I just expressed my opinion about menu as poor as it r...

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Cortney

★

Poor Customer Service! Owner Manager have zero customer service skills. They did not even try to make it right. If you want to pay for overpriced food and bad attitudes, this is your place

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Menu - 35 options

All prices are estimates.

Cole Slaw

A classic, creamy coleslaw with crisp cabbage and carrots, perfect as a refreshing side dish.

Garlic Bread

Toasted bread slices topped with a savory blend of garlic, butter, and herbs.

Mac And Cheese

Creamy macaroni pasta baked with rich cheese sauce, topped with crispy breadcrumbs for extra texture and flavor.

Soup Of The Day

Chef's choice fresh seasonal soup, changing daily for a delightful surprise in every bowl.

Reviews

Winnifred

Terrible customer service! The owner and managers lack basic customer service skills and made no effort to rectify the situation. If you don't mind paying too much for mediocre food in a poorly decorated setting, then this is the place for you!

Coty

I used to be a frequent customer of this restaurant, but after a visit in November 2017, I will not be returning. They changed the menu to items I didn't care for and removed some of the best dishes. When I expressed my dissatisfaction to the owner, I was met with hostility. I filled out a comment card, rating the service as excellent but the food as poor. The owner saw my card and became angry, taking away my drink and still charging me for it. He seemed to not appreciate honest feedback. Despite rating the service as excellent, I had shared my opinions about the menu changes. The owner claimed to have personally created the new menu and felt insulted by my comments. It seemed that he did n...

Hilmar

★

I have been a frequent client of this restaurant but after this November date I would not go back. They changed menu to a menu that I am not interested in and took the best items off. While I would still come for beverages after Owner Manager was so ridiculous I would never come there again. They gave me a comment card of which I rated service excellent but food items as poor. The owner Manager saw my comment card and took offense to it and got mad and took my new drink and tossed and after still charging me for it and got an attitude. Why give out comment cards if you don't want the truth in opinion. I rated service excellent as it was I just expressed my opinion about menu as poor as it re...

Palm Harbor

Palm Harbor offers a mix of Southern and seafood cuisine, with popular options like grouper sandwiches, crab cakes, and key lime pie, reflecting Florida's coastal flavors.

Amenities

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