Panda Express - Menu

1640 West Lane Rd, Machesney Park, United States

🛍 Pizza, Lunch, Steak, Chinese

4.3 💬 4520 Reviews

Phone: (+1)8156338663

Address: 1640 West Lane Rd, Machesney Park, United States

City: Machesney Park

Dishes: 18

Reviews: 4520

Website: http://www.pandaexpress.com

"The entire staff working at this restaurant should be fired, including the manager. I placed an order through the app for food and was told that it would be ready for pick up at 5:40. I arrived at the store at 5:50 and waited until 6:15 to finally get my food. As I was leaving, I realized they had forgotten a complete plate in my order and had to go back in. When I asked for a refund, I was told that because I ordered online, they couldn't do anything. If you have ten or more staff members working in the same kitchen and are over an hour behind on orders, the entire staff, including the manager, should be fired. There is no excuse for such poor service at a fast food restaurant. I will neve...


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User User

Really good was awhile so glad I stopped eating here

Menu - 18 options

All prices are estimates.

Reviews

User
User

I like this place where they always have fresh food. I'll say it's busy. It's great.


User
User

Every time my wife's orders run through her order, it's kind of ruined. Tonight I ordered 2 meals of Teriyaki chicken with roasted rice.


User
User

The entire staff working at this restaurant should be fired, including the manager. I placed an order through the app for food and was told that it would be ready for pick up at 5:40. I arrived at the store at 5:50 and waited until 6:15 to finally get my food. As I was leaving, I realized they had forgotten a complete plate in my order and had to go back in. When I asked for a refund, I was told that because I ordered online, they couldn't do anything. If you have ten or more staff members working in the same kitchen and are over an hour behind on orders, the entire staff, including the manager, should be fired. There is no excuse for such poor service at a fast food restaurant. I will never...

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Chinese Savor the rich, authentic flavors of China with our selection of iconic dishes. From savory stir-fries to mouthwatering dim sum, each creation captures the essence of traditional Chinese cuisine, delighting your taste buds with every bite.

Amenities

  • Lunch
  • Dinner

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"My husband requested that I take him, our children and my in-laws here for Father’s Day. So we made a reservation. On the way he raved to his parents about how good the food is and how much they’ll love the cod. We were seated relatively fast though 15 minutes past our reservation time. We all ordered the fried cod platter. Then the children had kids meals. Then we proceeded to wait over a full hour for our food. When it was eventually brought out two cod platters were cold. One “4 piece cod platter” had 3 pieces. One kid’s meal was cold. We let the server know. She said she’d have it remade and took the cold meals away. Then quickly brought out the cod platters again in less than 5 min. I’m guessing they just refried the fish because it was hard, and saturated in grease. The entire bottom of my plate was covered in a thick layer of grease. We didn’t have time to ask for better because half the table was halfway done with their meal already. We had to ask 2 more times for the missing piece of fish. My husband had to ask 3 times for tartar sauce because instead of bringing enough for the table of people eating fish they’d bring one little half filled cup on a plate every time. I understand it was busy and we were patient in waiting the amount of time we did. The food and service were not acceptable and it was a disappointing Father’s Day dinner out. So we left with our in laws thanking us for a meal they didn’t enjoy and us feeling let down by a place we had previously had a good experiences. I felt like we were begging for proper food and service. Not even including the tip I spent $121 on this mess. So unfortunately they’ve lost customers now. I’d have to say I will not recommend."