Papa Murphy's Take N' Bake Pizza

851 N Casaloma Dr, Appleton, United States

🛍 Pizza, Lunch, Salads, Italian

4.4 💬 740 Reviews

Phone: +19208827373

Address: 851 N Casaloma Dr, Appleton, United States

City: Appleton

Dishes: 18

Reviews: 740

"Terrible experience! I am aware that Tuesdays are deal days at this restaurant, as most people ordering pizza are familiar with the weekly specials. I placed an online order at noon for a 5:30pm pick up, opting for a location near my job instead of my usual spot. When I arrived at 5:55pm, I was informed that my pizza was not ready due to being short-staffed and behind schedule. Despite the fact that I had ordered hours in advance, I was told I would have to wait for 8 other customers to receive their pizzas before mine could be made. It was frustrating to witness another customer being told to wait an additional 15-20 minutes for his pizza that was already late. Customer service was severel...


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Jenna Jenna

Went here on a whim, so I didn't call ahead and they were super speedy putting together my pizza. All 3 staff members I encountered were very friendly, helpful, and professional. Pizza and cheese bread were delicious ??

Menu - 18 options

All prices are estimates.

Reviews

Eriberto
Eriberto

The experience of walking in and placing an order was not pleasant. The man who took my order seemed impatient right from the start, with his body language making me feel uncomfortable. When I asked a question, he responded with sarcasm. While waiting for my order, I observed him speaking negatively about another customer.


Matt
Matt

The pizza is tasty, however, I fail to see the purpose of pre-ordering one hour in advance through the online portal if I still have to wait upon arrival. Even though I arrived after my scheduled 6pm pickup time, I still had to wait inside the store. I wasn't the only one either, as there were two other customers ahead of me who also pre-ordered online and experienced the same wait.


Haylee
Haylee

Terrible experience! I am aware that Tuesdays are deal days at this restaurant, as most people ordering pizza are familiar with the weekly specials. I placed an online order at noon for a 5:30pm pick up, opting for a location near my job instead of my usual spot. When I arrived at 5:55pm, I was informed that my pizza was not ready due to being short-staffed and behind schedule. Despite the fact that I had ordered hours in advance, I was told I would have to wait for 8 other customers to receive their pizzas before mine could be made. It was frustrating to witness another customer being told to wait an additional 15-20 minutes for his pizza that was already late. Customer service was severely...

Appleton

Appleton

Appleton is a charming city in Wisconsin, known for its arts, culture, and vibrant community. Enjoy local specialties like cheese curds, bratwurst, and fish fry.

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Lunch Satisfy your midday cravings with our delicious lunch menu. From fresh salads and hearty sandwiches to savory soups and vibrant bowls, each dish is crafted to give you the perfect midday boost.
  • Salads Fresh and vibrant, our salads are crafted with seasonal ingredients and a mix of crisp greens, colorful vegetables, and unique dressings, offering a delicious and healthy choice for any palate.
  • Italian Savor the rich and diverse flavors of Italy with our menu, offering classic pasta, savory risottos, and traditional meat and seafood dishes, all crafted with authentic ingredients and passion. Buon appetito!

Amenities

  • Lunch
  • Dinner

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"Food was great. I had a reservation for 10 people at 7:30pm on Saturday. We where about 8-10 minutes late to the reservation due to unexpected lack of parking in the area. Waitress seemed irritated with us from the start after I apologized to her for being late. Did not ask what our reservation was for but it was my birthday and I had people from out of town visiting me and was so excited about the night. Typically when you have a big group of people and can sense excitement, waitstaff will match your energy and celebrate with you, unfortunately I did not get that experience. She was somewhat friendly but after asking her how we could split the check she acted like my questions really bothered her. We spent $771 and tipped the 20% that was automatically charged to us I would have tipped more if service was better but I genuinely felt guilty for being there, which wasn’t a good feeling. Multiple people in my group made comments about how they feel like we where inconveniencing our waitress just by being there.I 100% understand maybe she was just having a stressful night but I’ve been in the service industry a long time and I would be excited for a big table spending hundreds of dollars and tipping roughly $160.I have been to this restaurant once before and came back specifically for the food. I am posting this to hopefully remind staff that customers are spending a lot of money and even if someone is younger or has a big group doesn’t make us an inconvenience (some people in my group thought maybe they wrote us off because we are in our 20s? Not sure but could have been a factor). None the less we are paying customers.I am not planning on again coming to this restaurant with how many options we have in this area because even with great food, the service did not justify the price. I will add a new review to the restaurant if they respond in anyway to me about this complaint*disclaimer I typically never post anything like this but I really felt the need to explain this situation"