Rally's - Menu

2220 Madison Ave, 62040, Granite City, United States

🛍 Seafood, American, Fast Food, North American

4.3 💬 2726 Reviews

Phone: +16188774616

Address: 2220 Madison Ave, 62040, Granite City, United States

City: Granite City

Dishes: 27

Reviews: 2726

Website: https://locations.rallys.com/il/granite-city/2220-madison-avenue?y_source=1_MzI0ODgxNi03MDgtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

"I received a response from my last post of Rally's. Thank you for that. That tells me you care. Know this, anything I say is not a reflection of your food, or its quality. It is painfully obvious that the people that work there have no desire to be there. It's not just your establishment though, to be honest. The company I work for keeps me traveling, 15 states in the last 3 months. The I don't wanna be here attitude is everywhere, I find it very odd. Customer service seems to be gone. Everyone wants to get paid, but has no desire to actually earn it. Strange times we live in. I apologize for any misunderstanding, Rally's food stacks up against any fast food out there, in many ways better,...


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The food is 80% of the time Cold and ever fresh.l, and ever taste likes its done. Cheese is hardly ever melted on the burgers.! Also they are always out of something or another!! Mainly ICE CREAM!!! THANK YOU BUT YEAH NO THANKS NOT A RALLY'S GIRL HERE!! LOL ???????

Reviews

User
User

Very dirty place. Recieved unedible, refrigerator cold, black and yellow meat substance. I ordered a Rally burger. As a Chef, this meat was not fit for human consumption. This meat was old, overcooked and then re-froze. The edges were black and not from being burned. As a restaurant you have a responsibility and your customers deserve better than this, this food is not close, you should close your doors if you cannot provide proper service. You 're going to end up killing somebody. I won 't be back.


User
User

I visited this restaurant on 8/25/22 and ordered the deep sea double fish sandwiches with light tartar sauce. When I got back to work, I realized the sandwiches were missing the sauce. I called the restaurant and they insisted the sauce was included. I offered to send a screenshot of the sandwiches, but they declined. The manager took my name and assured me they would replace the sandwiches. I returned on 9/6/22 to pick up the replacement sandwiches, only to be told they had no record of my order from two weeks ago. The manager was present both times and seemed dismissive of the mistake. Overall, I was disappointed with the lack of accountability and customer service.


User
User

I received a response from my last post of Rally's. Thank you for that. That tells me you care. Know this, anything I say is not a reflection of your food, or its quality. It is painfully obvious that the people that work there have no desire to be there. It's not just your establishment though, to be honest. The company I work for keeps me traveling, 15 states in the last 3 months. The I don't wanna be here attitude is everywhere, I find it very odd. Customer service seems to be gone. Everyone wants to get paid, but has no desire to actually earn it. Strange times we live in. I apologize for any misunderstanding, Rally's food stacks up against any fast food out there, in many ways better, a...

Categories

  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Takeout
  • Delivery

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