"For instance, I ordered a Beef and Cheddar sandwich that arrived flat and without the extra sauce I requested. I also ordered an extra cup of cheese, which was missing. There were no mozzarella sticks, no ranch, and no jalapeño bites—none of it was included. The only thing they got right was the Cherry turnover, which I just found out is actually apple. My soda was supposed to be Dr. Pepper, but they gave me Diet Dr. Pepper instead, which I don’t like at all; I would never order diet.
All I want is to receive my order correctly, just once. I want to enjoy the food I actually choose, rather than whatever they decide to hand me. It’s incredibly frustrating, and to top it off, the food was cold. It was especially disappointing because I was really hungry, and all I ended up with was a flat, lukewarm Beef and Cheddar without the extra sauce. The rest of my order was completely missing."