Tropical Smoothie Cafe

Walked in at 8:07 pm online says open until 9 the staff was verbally annoyed that we came in we advised them there open sign was off and they laughed and said ya we are not turning it back on either. This is disgusting this location shows an attitude of not wanting to serve the clients. Please get this addressed it's pretty disappointing none of the other nwa locations show this behavior to the customers.

Had an anomaly of an experience this morning. Ordered 2 southwest wraps, a chia boost smoothie and an island greens smoothie. Neither of the smoothies were great, which is odd, but even more odd is that the wraps tasted old. The eggs were like mashed potatoes, runny and uncooked. The tomato was overly soft and fell apart when I tried to pick it up. When I called to express concern I was told that the eggs come from a bag and the same person cooks then every morning. I expressed that they tasted old and she told me they were made fresh. On top of this, no offer was made to correct the situation. Only a sorry about that comment was made. We 've never experienced this here, but the lack of cari...

This location used to be amazing but they 've gone downhill and I have no idea why. The past 3 times I 've ordered from here my order has been wrong. The smoothie is the only thing they 've gotten right consistently, but tonight I ordered a chicken bacon ranch Flatbread with sun chips and a Caribbean jerk chicken wrap with baked lays. Both chips were wrong, I got a soggy mess of a chicken bacon ranch that was mainly tomatoes, and then another Flatbread that... I 'm not even sure what it is. I called to let them know, and their response, although bless her heart she sounded like she had no clue what she was doing, was Come in next time and let someone know you 've talked to us and we will giv...