Zaxby's Chicken Fingers Buffalo Wings

915 Bell Rd, 37013, Antioch, United States

🛍 Chicken, American, Fast Food, North American

3.5 💬 316 Reviews

Phone: (+1)6157171158

Address: 915 Bell Rd, 37013, Antioch, United States

City: Antioch

Dishes: 35

Reviews: 316

"Fried chicken. Who doesn?t love fried chicken? Zaxby?s is a chain chicken joint with varied offerings of chicken products. Sandwiches, fingers, bone in and boneless wings. Good sauce choices and plentiful portions make the waistline expand. Spotty though in the same container you have super fresh tasting pieces with some that feel like two day old, dried out chunks of chewy ?chicken?. Sometimes you get the order the way you ordered and sometimes not. Always nice though. Here?s the breakdown: Friendly service +1 star; great variety of flavors +1 star; big portions +1 star; usually fresh and hot +1 star. I go back often."


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User User

Had to reorder a crispy chicken sandwich because the bun was old, burnt and hard. The greasy imitation butter /oil they use to butter the bun made me very sick.

Menu - 35 options

All prices are estimates.

Reviews

User
User

This is a great place to get food in the area. Friendly staff, affordable prices and beautiful dining area. You even have Wifi and a charging station if you want to do some work!


User
User

I pulled up at the restaurant at 9:55 and was told that the restaurant was closed. It is advertised all over the building that it closes at 10pm and all I wanted was 2 pieces of toast and a drink. If you close before 10 please advertise that so that I won?t waste my time, money and gas. If you?re wanting Zaxby?s I would suggest another location if it is later in the night.


User
User

Fried chicken. Who doesn?t love fried chicken? Zaxby?s is a chain chicken joint with varied offerings of chicken products. Sandwiches, fingers, bone in and boneless wings. Good sauce choices and plentiful portions make the waistline expand. Spotty though in the same container you have super fresh tasting pieces with some that feel like two day old, dried out chunks of chewy ?chicken?. Sometimes you get the order the way you ordered and sometimes not. Always nice though. Here?s the breakdown: Friendly service +1 star; great variety of flavors +1 star; big portions +1 star; usually fresh and hot +1 star. I go back often.

Antioch

Antioch

Antioch, California, features diverse dining, including Mexican and Asian cuisines, with fresh seafood and local wines typical in the area’s food scene.

Categories

  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Lunch
  • Wi-fi
  • Dinner
  • Takeout

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"(2022 review edited for spelling, not sure why it 's labeled new) This review is hard for me because I truly want to like this place. To be fair, they 've never been rude to me, but nearly every time there 's an issue with my order. I started eating here 3-4x per week in August 2020 when I decided I needed to live a healthier lifestyle. My culinary skills are severely lacking and I 'm not home often. Things were awesome and I was losing weight until I noticed a price hike late in the year. I understood seeing as how a global pandemic was disrupting the economy, but shortly after this my service took a downturn. One time I picked up my order and got the wrong burger but didn 't realize it until I got home, 20 minutes away. The next time my side of broccoli was barely steamed and was still raw, so I just threw it away since I wasn 't home that time. On every other visit, my loaded baked potato was instead just a plain baked potato with 0 toppings. The one time I switched up my order from my usual combo I got a flatbread that was ice cold. The final straw was the time when I picked up my order and they forgot my entree. Same as the burger, I didn 't realize it until I was far away. Frustrated, I emailed them and said I wasn 't sure about coming back. The owner offered me a free meal, but I turned it down because I was just over it. A few months go by and I decide to give them another chance. I noticed they raised the prices again and also stopped offering a free side with the wraps. I was dismayed, but figured I could switch to burgers and still get a free side of sweet potato fries. While the burgers are excellent, the fries are always completely soggy and tasteless. They 're more like wet noodles but at least they 're free, so I 'll deal. Things were okay, but then for a few months their online ordering system was down. I 'm a millennial, so I hate talking on the phone. This, coupled with another incident of getting a plain potato when I paid for the loaded one, was when I decided to give them a rest (again). Fast forward to yesterday, and I decide to give MMG yet another chance because I 've recently fallen back into relying on fast food due to my extreme on-the-go lifestyle (most days I 'm not home until nearly midnight). I go to the site and noticed they raised prices yet again. I understand with the pandemic and inflation things are out of control right now, but DAYUM! My usual meal of a simple wrap, broccoli, and baked potato that was about $15 is now $25. This time, I decided to go with a chicken and rice bowl with added broccoli and baked potato on the side, but it was still $25. The whole time I was thinking, Please just get this right! I put my order in and show up 20 minutes later just to be told my potato isn 't ready. Okay, no big deal, but then a few moments later I 'm told they 're out of potatoes. They ask if I want to substitute it or they can owe me in the future. Feeling completely defeated and just wanting to leave, I told them it 's okay, just refund me for the potato. At this point, the owner (I believe) gets involved and tells me because the order was online he can 't refund one item. Having worked in customer service and food services roles before, I totally understand that sometimes the systems that are used can 't accommodate every customer request, but at this point it doesn 't matter. It 's just always *something*. The owner asks again if I want a substitute or money owed to me, but I was honestly not interested. I was ready to leave without anything because I was feeling frustrated and stupid. To their credit, they were super friendly about it, but I was just over it. Finally, the owner says he 'll take care of it, and he calls the card processor and tells them to refund the entire order. I thank him and he asks if I want my next meal free or if he can offer me a smoothie. I tried my best to be polite while still expressing my disappointment, so I said I don 't want anything free and I 'm trying to stay away from sugar. Shortly after I took my bag and left. Not sure I 'll ever be back, sadly."