Baraboo
Pizza Ranch

Pizza Ranch

916 Gateway Dr., Baraboo, WI 53913, United States

Soup • Pizza • Cheese • American


"My 10 friends and I were looking for a place to eat. I recommended Baraboo pizza ranch because I had good experience there as a teenager. Unfortunately I have developed a food intolerance since then so I had called to see what options there were for me. The employee I talked to on the phone was really sweet and kind. Unfortunately management did not train their employees well. I was misinformed about the menu. I was told that I didn’t have any options for me. Consequently I told my friends I’d meet them there and bring in food from somewhere else. I brought in my unopened freshly cooked culvers bags to pizza ranch and was told I could either eat in my car or sit with my friends while they ate and just looked on hungerly. They said they had gluten/dairy free options. Something I was told they didn’t have over the phone. The older lady employee that was serving me was very rude. The lady I had talked with on the phone was really sweet and nice so I do not fault her in the least and even when I was they she was very sympathetic. I explained my situation and that I was misinformed. Since I was not happy with what the older lady employee told me, she got the manager. The management told me that I should have asked for a manager when I called and continued to tell me I couldn’t eat my Culvers in here. I told them that I should not have to pay then because it wasn’t my fault I was misinformed. They told me I could eat from the salad bar only which of course that is the only thing I can eat there because of my intolerance. I was very unhappy with the rude manner of the manager and the older lady employee. Consequently I don’t recommend this place if you have a food intolerance. I also don’t recommend it because of the lack of training and rude manner of some management and employees."