"A large plant, strong overflow vouchers online I do not recommend that says all thanks for your email. Mr. here seems to be a misunderstanding to you. You have ordered and received vouchers from us. So your order was fulfilled by us. The voucher was eventually redeemed by someone. By whom After you have sent us the voucher data, we have been able to check the process. We can only tell you the bookkeeping process: • The voucher was ordered by us on 06.06.2016 as a mail order and sent to you (you got it) • We can see that the voucher was redeemed with the number you mentioned on 14.01.2018. What we cannot tell you, unfortunately, how this has happened. It is excluded that a voucher is printed twice by our system with the same number. This is not possible systemically. Also no copy is made by the purchased vouchers. And even if, at our reception, no copies of a voucher would be accepted. I can understand your misfortune, because you seem to have not redeemed the voucher yourself. Why, why the voucher was redeemed, unfortunately, is also deprived of our imagination. If we can otherwise help you with the review, do not hesitate to contact us. With kind regards Kerstin Müller"
