"Normally I would give PJS a 5 star as it never disappoints the food is so delicious!!! I?m not sure what has happened over the past couple of weeks but since this was the 2nd time in the past week I couldn?t help but post since calling really gets you no where as far as accountability. The first experience was finding a hair in my pizza. I got the small 7 inch pizza and on my 3rd slice I pulled a long black hair out of my mouth, I am blonde. I was not mad but I knew that the dough is pre made so I wanted them to know. I did not ask for refund or replacement but after the woman on the phone kept talking in circles and saying things like ?stuff happens, accidents happen? yes they do but hair in food is almost no acceptable in my books. Now today. I order a club sub, quite often. I ask for no ham. Normally this sub is full of meat, Mayo dripping so never have I thought to ask for double or anything nor extra add on?s. I get my sub today and could not believe that this was made this way. I did call for a replacement as I couldn?t believe it and I felt like I was wrong in asking for one. Hopefully this doesn?t continue happening because I would be upset to not be able to call on PJS !!!"
