Dübendorf
Blaue Ente

Blaue Ente

Seefeldstrasse 223, 8008 Zürich, Switzerland, Swiss Confederation, Dübendorf

Bars • Fish • Soup • Coffee


"Stay away if you have any food restrictions!! When we booked the table, we informed that I needed gluten-free food because I have celiac disease. Arrived, I communicated the fact very clearly to the gluten-free options. The waiter elencate her in Swiss German when I already asked if he could speak English without showing her on the menu. Finally we order, I double check with the waiter 2 times that my order is gluten-free and it confirms. I get my first course, a tartar, without bread, because even if they knew someone with celiac disease, this night did not even come 1 piece of GF bread. But whatever. The second course comes, I ordered the lamb, really pretty. I started eating and realized that the cover tasted delicious. Before I take another bite, I ask the waiter whether it was really gluten-free. He confirms. But I see that he's running into the kitchen, which disturbs me because I already had a full bite of my meal. He comes back, not even in a hurry and tells me that my meal has gluten, not only the bread on the top, but also the meat was prepared with gluten ingredients! At this point I panic, knowing that 1 whole bite of bread formation would cause me 2 weeks of rash, pain, cramps, etc. plus the immunological consequences that come with the triggering of an autoimmune disease. Because yes, Zöliakie is an autoimmune disease and the restaurant solved my disease by feeding me gluten! It's not a joke and I would expect people to work in hospitality, how dangerous it can be. If I were allergic to fish and the guy would confirm it wasn't fish sauce in my meal??? Anyway, they offered me another record in exchange, but at this point I knew I had a maximum of 20 minutes before I felt sick, so I refused the offer. I waited for my friends to finish their meal (it is sad because the quality of food is good. Even if the white wine was served without something to keep it cool, but whatever) and we asked for the bill. After they poisoned me, they told me I didn't have to pay the meal I couldn't eat. Thank you for not coming to GET POISONED when I told you in advance and checked twice and three times in the restaurant. In 6 people, we paid almost 500 CHF to poison a person. Great. If you have allergies or celiac disease, stay away from there before they try to kill someone else."