Evans
Shane's Rib Shack

Shane's Rib Shack

4446 Washington Road # 1 Evans, GA 30809, United States

Bbq • Casual • Barbecue • Fast Food


"memorial day experience ever. I had recently brought shane to the office for our physicist and our staff. I thought it would be nice to treat the children to the bbq for the holiday. I ordered curbside pickup. Although I arrived early, I went on and informed her that I was there. I said they would bring it out if it was ready. I waited 40 minutes. someone has pulled up in less than 5 minutes with a super huge order. So I'm going in to ask for my order. a young lady goes back and asks about my order, a young man screams rudely of course I have no command for her, why should I? as if I should not be served. that was very rude, almost racist. they tell me that they are from one of the articles and are not able to fill the order. they didn't offer alternatives, so I'm asking for a manager. they find out that she was here for the whole interaction, but just hadn't spoken. they offer a refund, but refuse to make all food. they pretended to have seen me on the parking lot and found that I had not earned to serve at their facility. they would have cleaned and closed the whole load, then they let me wait on the parking lot. I spoke to Mark by phone that he was general manager. his only solution was a refund. he did not seem to care and kept cold asking what they want me to do and acting as if he did not care. after that the employee told me that brand is also the owner. instead of calling or informing me when I called. they wanted me to sit on the parking lot for over 40 minutes while other restaurants were close because they knew they didn't want to serve me."