Grayslake
Crab Grab

Crab Grab

1227 North Illinois 83, Grayslake, IL 60030, United States

Sushi • Lunch • Ramen • Seafood


"When we arrived a tattooed young man asked if we had 4. I said yes and he walked away and didn’t ask us to follow him so I stayed there because I didn’t want to assume he was sitting us because there were 2 other tables. The older guy said you can sit down. We said oh, where? He pointed to where the young man walked to. They never said hello or welcome. We sat in our booth. Then young man was our server, and said drinks. Not a question but drinks. We saw the small drinks menu on the table. Pepsi, Diet Pepsi, Dr. Pepper, Mountain Dew and bottles of juice and bottle of water. They returned with cans of Pepsi! They serve cans! Not a fountain drink but cans. I got the Couple boil for me and my daughter which comes with fried calamari rings and my friend got the single boil. I also ordered fried soft shell crab and king crab.They brought one thing out at a time. First crab fried rice that came with the single boil had 1 piece of crab meat. 1! Just in a paper container and no additional plates or things to eat it out of. Then came the mozzarella sticks served with a thousand island dressing instead of marinara sauce. Then they brought my fried calamari rings (see picture). It shouldn’t be that dark but a golden brown. It looked overcooked as it was cooked in old oil. I asked if I could get another one because it was burnt/overcooked but the man in charge asked if I tasted it. I said yes and he said that’s how it’s supposed to look and they would Not recook my fried calamari. He literally said No. Then they brought out my fried crabs. Just as burnt as the fried calamari! Burnt food! Only good fried food was the mozzarella sticks and French fries. The seafood boil was ok. Not the best ever but not bad. That’s why the food gets 2 stars. Horrible service! Our server didn’t want to serve us. He didn’t have an inflection in his voice until it was close to the check. (Tip time)… too late for that. We asked for to go bags for our boils and he gave us a boil bag and a plastic grocery bag to bag up ourselves. The Angry Crab would never. They take it and bag it up for you. Right after our to go bags were given he immediately sets our checks on the table which was so awkward and I realize now it because he didn’t say anything. He just sat them down. No thank you for coming or anything. Just sat them down and walked away. I look at my check and notice the king crab was $89.99 more than my $81 couple boil. I asked my server why didn’t you tell me this was the cost of 1 king crab leg? He said I should’ve told you I’m sorry. I’m used to seafood places listing their changing market prices for seafood. It’s usually posted somewhere in the restaurant. I asked the man in charge and he said the customer usually asks. I said it’s usually posted! If it’s that much it should’ve been mentioned. He didn’t care and said sorry. He gave me beauty supply store owner vibes. Didn’t care and just looked at me like oh well."