Hinsdale
A1 Pizza

A1 Pizza

987 Brattleboro Rd, Hinsdale, United States

Pizza • Pasta • American • Sandwiches


"We have gone here on several occasions and enjoyed the food. Today was Mother's Day and my husband and son decided to take me. When we first got their it was only a few people in the restaurant. We order are meals and few minutes after our waitress came over and told us that our sandwich we order they usually don't make the half's differently but they would this time. We thank them. About 10-15 minutes later my husband and I received our food- which was incorrectly made. We also got the loaded fries we ordered but not my sons meal. We thought maybe it will be out in a minute after several attempts to get our waitress she finally came over we alerted her to the missing meal and asked for some sour cream for the loaded fries. It took 5 attempts asking several different waitress/bartender to get the sour cream at which time over 15 minutes went by making the load fries now ice cold- we tell our waitress who takes the fries into the back room where the pop it into the microwave which made the fries soggy and gross!! Finally my son food comes out he takes one bite and say Mom please try this it doesn't taste cook. I take one bite and it definitely was not cook so we checked the other 4 tender and 3 out of the 4 were various stages of RAW!! from light pink to rubbery pink!!! A definite health issue eating raw chicken. We spoke to our waitress and she stated well you have to understand it is busy . I will talk to the manager and see what he can do but it may take a little while. THIS IS THEIR MISTAKE-she forgot to put his order in then it comes out RAW!! After waiting another 10 or so minutes we finally get our bill!! Which the only compensation is the removal of the raw chicken fingers. I liked this place but we will not be returning as we feel this situation was handled very inappropriately. Manager never came out to speak to us and try to make it right!!!!! If my son didn't realize they were raw he could be very ill right now and you could have more than just a bad rev"