Hobart
El Capitan

El Capitan

327 Main St, Hobart, USA, United States

Fish • Pizza • Seafood • Mexican


"El Capitan has been a staple for us for years. The restaurant was empty when we arrived. It took a long time for us to receive our drinks. The server took our order, I specifically asked for no avocado, but waited so long that she came out and apologized twice. When the food arrived, my burrito was filled with avocado despite my request. I patiently waited for them to fix it, but my husband ordered the same dish and couldn't wait, so he just ate it as is. He went to the bathroom and I told him I would take care of it. He asked me to let him know if the coast was clear. The server did not come back to check on us, and my husband finished his entire meal and requested the check, acting like a good kid rather than a waitress. My husband eventually had to flag down the waitress, who reported to a manager that was too busy to attend to us. The manager was on the phone and the man had to ask him multiple times to get the bill paid. We were just eager to leave at this point. The manager disappeared with his credit card for a long time, so another waiter came and asked if we needed assistance. My husband quickly gave the waiter the card and asked him to find the manager to process the payment. The manager ultimately sent the waitress with a new receipt that had already been rung up and ready for signature. We expressed our frustrations to the confused waitress, who was apologetic. We paid our bill and left. My husband said the food was tasty, but I couldn't enjoy it because I was too hungry and frustrated. I will not be returning to El Capitan again."

Litehouse Whole Food Grill Hobart, In

Litehouse Whole Food Grill Hobart, In

1403 S Lake Park Ave, Hobart, IN 46342, USA, United States

Food • Snacks • Mexican • Fast Food


"I placed an order for me and my Family through a food delivery app. This is my first time and my last) ordering from here. Firstly, There are no descriptions of their dishes. It 's difficult to order from a new place when you 're not familiar with their menu. However, because I was able to customize my items, I assumed it would be pretty straightforward. So I forged ahead. I ordered a Persuasion Stir-fry bowl with Salmon for my Brother. He really liked it. I ordered the Egg Foo Yung Bowl with salmon and fajita vegetables. It was tasty, but full of black olives...Black olives??? In a Stir-fry? It also resembled nothing whatsoever to Egg Foo Yung...NOTHING! Every bite was dominated by the taste of black olives. This was unfortunate but not a deal-breaker for me. However, I ordered a Stir-fry bowl with salmon for my Sister. She can 't have eggs, so I requested in the notes, No egg in the fried rice, please. There were eggs throughout her order. She had guacamole and chips and cereal for dinner. I also ordered Strawberry Lemonade, Peach Lemonade. Chips and guacamole and sweet Potato fries. The sweet potato fries were hot, fresh and dusted with sugar...EW! The guacamole and chips were ok. The strawberry lemonade was ok. The Peach Lemonade did not look or taste like Peach. I suspect that the very faint flavor of Peach came from pouring the syrup from canned peaches or a splash of Peach nectar into the lemonade.Not a very successful attempt. I got lemonade syrup with essence of Peach. When I contacted the restaurant directly about the mistake, the person who answered the phone says to me We don 't do notes . He went on to say that I should have skipped the fried rice and just asked for an order of brown rice. When asked how a customer who has never ordered from the restaurant would know any of this, the blame was placed on me, the customer. So, if you order from this place, beware. There is absolutely no clue as to what you are getting...at all. The restaurant description says Mexican. Latin but they serve Stir-fry. I thought it was a fusion-type thing. Turns out it was Con-fusion. I will not be ordering from here again. To be honest, the food isn 't the reason. It is the unacceptional and completely dismissive Customer Service. I can forgive a mistake if accountability is displayed and measures are taken to fix it. This was not the case for me here. And this is unacceptable. I believe that Customer Service is just as important as value for my money and the quality of the food. This restaurant failed miserably in two out of three aspects...So disappointing!"