"We are on vacation, staying at a resort 3 mins away from this restaurant. We saw the decent rating and liked the menu, only to experienced such a horrible service and extremely demoralized staff. 1) First, we were “greeted” with zero eye contact and zero smile by the host. 2) Second, our server came with a “why are you here” attitude. I asked for an ice latte, she said “only ice coffee”. I then asked “you guys don’t have milk?”, in which she replied, “We do, but we can’t put milk into the machine.” I was dumbfounded- she was either on crack or was just trying to drive us away. Didn’t want to waste our time, we just asked for ice water. 3) The busser was cleaning the table next to ours, and there was a bag left behind by the customers. She obviously noticed it, but made no attempt to reach out to customers who were walking out the restaurant. She continued to take her time to clean the table, then she took the bag and strut her way to the host. There was absolutely no sense of emergency, the staff here are so demoralized. 4) The restaurant was almost empty and our server never came back to us to take our order after 15 minutes. We left and went to Toasty, which provided a much better service. Never again."
