"We stayed for 1 place in a beautiful Comfort DZ with balcony with good views. Unfortunately, the reception by the boss in the well-stocked restaurant was not optimal because there was no separate reception. As we arrived a few minutes before the check-in period, she saw unfriendly and unstoppable on her wristwatch. Statements on sensitive guest data are not appropriate there before other guests. We didn't feel welcome! Unfortunately, our desired quiet DZ was just above the kitchen, so we were significantly disturbed by kitchen noise from morning 6:30 to evening 22:00. The hotel is very brightly sound due to old concrete construction. Breakfast was clear, unfortunately there were only small baking rolls and only one, mostly already cut bread. It was rarely relied on demand. A 20-person sportsman group, who literally stormed everything in the small breakfast room in the morning, had already emptied everything. In addition, we often had to seek dishes and cutlery, as the tables were not covered. Our coffee and tea station in the room was only filled once, but for days there was a dirty cleaning cloth in our bathroom, which we then removed ourselves. Also our room was not cleaned on the penultimate day. On the question of the boss at our departure, whether everything was okay, we could only answer with yes, as a clearing conversation was again not appropriate to guests at the restaurant. We don't want any excuses and glaring explanations. There is no such thing in a well-run hotel as a result of the presence of running sports groups. We are looking forward to the upcoming justification."
