"Update! The owner contacted us and graciously asked us to give Boyd 's Steakhouse another try. We 're glad we accepted his offer. We did not tell Mr Boyd we were coming, so we received the same service as all customers would. We arrived a little early then the reservation, immediately seated. Waitress was very polite, professional and welcoming. Immediately took our drink order and returned with drinks quickly. Black Draft Bourbon is a must try) Appetizers while we were waiting for rest of the party came out quickly and were amazing. Waitress was very familiar with menu and was helpful. Steaks and the entire dinner were top notch, cooked perfectly to order. Service and food was at the quality that Boyd 's is known for. Highly recommend Boyd 's steak house again for amazing steaks and great service. Any issues have indeed been corrected. Boyd 's was at one time our 'go to place ' for a stylish fine dining experience. After our recent visit, this is no longer the case. We previously were wowed by the flair, presentation, quality and taste of the food, especially the steaks. Our last visit left our entire party wondering and asking, 'what happened '. The steaks were very plain looking and tasting ordinary cuts of beef. They were very different from what we expected from Boyd 's. The service was just 'ok '. The server was polite, but knew very little about the menus or the details of the menu items. It was so different and disappointing, we asked the server, 'what has changed '. She said management has changed and things are different. Indeed they are. We 're not a hard to please group, be we were very disappointed with our last experience at Boyd 's. Boyd 's in our opinion is not the fine dining, high end steak house it once was."
