Monroeville
David's Catfish House

David's Catfish House

145 US-84, Monroeville, USA, 36460, United States

Fish • Cheese • Seafood • American


"I stopped by David's Catfish House in Monroeville, AL today for lunch. I went through the drive thru. I placed my order, paid for it, and the teller told me my order would be 20 minutes and to park in the front and someone would bring it to me. I waited for 30 minutes and no one brought my food. Maybe because it was raining? I went inside the restaurant. There was one couple eating, so the restaurant wasn't busy. I approached the counter and said, you all must have forgotten about me? She looked at me baffled. She acted oblivious. I gave my receipt to the older lady. She scrutinized my receipt as if it was a fake. I explained that the drive-thru teller told me to park in the front and she would bring my food due to a 20 minute wait, but no one came out. She didn't apologize for the inconvenience either. The younger female employee went to the back to check on my food and brought it to me a couple of minutes later. My food was not hot. It was approaching luke warm. As I was eating my fish and fried green tomatoes, I noticed that it lacked seasoning. The hushpuppies and cheese grits tasted good. However, the tiny container my cheese grits came in looked pathetic; as if for a child. I felt the price I paid, nearly $22, didn't equate to the amount of food I received. Maybe there were new employees at the drive-thru window. I don't know what the issue was. But there needs to be better team communication. You all have to do better!"