"My husband and I walked into this place right after we left the visitor center a few doors down. Immediately, I fell in love with the look and love of the place. A reading corner with books, games, and stuffed animals provided?? Heck yeah! A piano for the musically able and a dragon for soaring above the heights?! Be still, my beating heart! The young lady who took our order was friendly. There were two others there, a man and a woman, but I 'm not sure if they were employees. The menu is extensive, and the pastries looked yummy, though we didn 't partake in those. I got the large Earl Grey milk tea, and my husband got the hot latte. The young woman spilled some of the tea while making mine, which had me wondering about how it would affect the taste, and she put boba in it without asking me. I 'm familiar with the process because getting milk tea and boba tea is a common thing with me and my daughter. I 've never not been asked before. When I took a drink of the tea, I got a mouthful of the boba, and I confess to being completely grossed out. She said she put the boba in because most people like it. She offered to remake the drink, and I accepted it. She strained the ice and boba out of it, put the remaining liquid back in the cup and re-iced it. To me, that isn 't remaking a drink. I took another drink of it and it tasted like bland milk with a strange flavor in it. It had no tea flavor whatsoever. The man sitting at the bar asked if it was okay, and I told him how it tasted. He seemed very blasé about it and said nothing further. As I walked out of the shop, I took another drink and got more boba. After I spit those out, I looked at the bottom of the cup, and there were 3-4 more still in there. I asked my husband if I could have a drink of his latte to get the slimy feeling out of my mouth, and his latte tasted exactly like plain old drip coffee. I looked at him, and he told me he didn 't have it remade after he saw what the woman did to my drink. The woman was talking and laughing with the couple sitting at the bar the entire time she was making our drinks, so I 'm assuming she missed some steps, or maybe she 's just not good at her job- I don 't know. As cool as the store is, I see no reason to return and spend money on worthless products. Our drinks were tossed in the first trashcan we came across as we returned to our vehicle."