"Let's just start with it, I never asked to pay for my flan. It was the only thing I have! I had almost eaten the whole thing, had about two bites, and there goes my flan, falls on his side and I SEE A HAIR. Veronica the waiter comes over and I said there was a hair on my flan? She keeps it up so she could see it. She looks at it and says I can't even see it with my glasses? Excuse me, ma?am, do you think I'm lying? At this point, I had decided not to deal with it further. I just took a picture of it. The waiter comes back, my friend picks up the record and says there she is, right there? And the waiter reacts, I don't know, because you've eaten most of it, and goes back. Okay, now you? re meant I took a piece of my hair and put it in there to not pay? Then she comes back and sleeps the plate of the left flap, and my reception with no word. I do not appreciate rude people; You? new to work for a business to provide great customer service, and that's not what I got here. It's a very BIG deal. Customer service will either make a business or break. Maybe take more precautions to keep your food hair free!"