Sharpsburg
Gino Brothers Pizzeria

Gino Brothers Pizzeria

713 Main St, Sharpsburg, PA 15215, USA, United States

Meat • Pizza • Steak • Italian


"The food here is great WHEN they get your order right , I've been ordering from the sharpsburgh store for over a decade and haven't had Too Many issues other than overcooked chicken Or missing or wrongly added condiments I rarely complained about the one time I did cost me my favorite buffalo chicken pie and sandwich I will admit that I went about it the wrong way when I reordered it online and instead of paying again I gave back the sandwich's they made wrong and refused to pay Since then I've ordered a few times one of which they called back saying I had to pay with a credit card no problem I did Tonight they called me I missed the call I called them back when I noticed they called they sent me to hold and disconnected me Twice, I thought they were on the way waiting 10 minutes before calling back to them telling me they canceled my order because I try to slip through the cracks with online ordering? Like I said I been ordering for 10 years got confirmation emails going back years Never Once had a discrepancy with my payment and our order is around 100$ easy we Always paid cash and we always tip well but They Do Have my card information saved so why they didn't run it if that was the problem ? Now it's closing time so they no longer want my business ?? Because they were wrong ??? I don't know who they have working on their night shift but they should really reevaluate their staff . Because the only thing that slipped through the cracks of my online ordering are the points they claim to give you when you order for bonus coupons because they don't. I gave them 4 for the food because they have good food when they get the order right ,depending on what time or who's working that the service just sucks . That's why I could only give 2 starts"