Statesville
Red Lobster Statesville

Red Lobster Statesville

1145 Glenway DrNC 286259213, Statesville, United States

Cafés • Pizza • Seafood • American


"Growing up, Red Lobster used to be my absolute favorite restaurant. Over time though, each visit seems to be worse than the last. I'll go a few months without going back and decide to give it another shot. Then I go and am reminded as to why I went so long without coming back. We arrived Thursday night just before 6pm. There were only a few tables that were occupied that I could see. We were told it would be a brief 5 minute wait, no big deal. Our waiter took surprisingly long to come greet us and take our drink order, which was a warning as to what's to come. We both got waters while we decided on an appetizer. Just the water took forever to get to the table. When it did we ordered the lobster and artichoke dip as well as a cocktail which we never received. The appetizer was good though, normally the cheese drowns everything else out but you could taste the lobster this time. I ordered a live main lobster stuffed with French fries and my wife got the lobster stiffed flounder. When we got our entrees we had been at the table for over an hour already. My lobster was quite pathetic if you act me, and the stuffing was the same consistency of refried beans. Weird. The lobster itself tasted fine aside from being slightly over cooked. Fries were soggy because the butter for the lobster spilled everywhere and covered the fries. My wife's dish was almost comical. The lobster stuffing was about 4 or 5 tiny pieces of lobster on top of the fish. Had a decent flavor though. When were finished with that we asked for a small box. Our waiter came back with the box and then just handed us a check. We were done and didn't want to order anything else, but if we actually had wanted dessert or coffee or something still we probably would have just decided to go somewhere else at that point. When I brought it to his attention that we never received my wife's drink he just said he'd take it off and walked away. Customer service was definitely lacking all around and the more I think about it I don't think I'll be planning any return trips to this chain anymore"