Village of Valley Stream
Panera Bread

Panera Bread

2034 Green Acres Mall, Valley Stream, NY 11581, Village of Valley Stream, United States

Cafés • Lunch • Coffee • American


"The audacity of the general manager named Maria and the way she treated me yesterday was less than professional not even cordial. She spoke to me in a derogatory way that left me feeling disrespected. I kindly requested for something that I've always requested for many years of patronizing this Panera and when I requested for it again as usual she gave me a rude disrespectful no as if I knew her as if I owed her something. The way she responded to me set the mood. I spend a lot of money in Panera Bread. The least I can get from there is professionalism and kindness. I will not tolerate anything less than that. It's mainly principle and when you're a manager you should have higher standards on how you deal with your patriots/customers. And I'm not done I'm gonna take this to corporate. Oh and she really thinks her boss Jose is gonna have her back as if their friends. If Jose doesn't change how his general manager MARIA speaks to patrion/customers at this facility I will go above Jose. Because this is my Panera Bread I've been coming here for years. I have seen employees GMs come go for years so there's no way I am going to allow Maria or any employee to speak to me how ever they want. Maria you are a high level EMPLOYEE always remember that! Learn to have some respect for the people the spend money at this location thats your job! If you don't like it quit!"