Warrenville
Montri Thai Fine Cuisine

Montri Thai Fine Cuisine

2S535 Illinois Rte 59, Warrenville, IL 60555, United States

Thai • Seafood • Asiatic • Desserts


"WORST CUSTOMER SERVICE EVER!! WOULD RATE the EXPERIENCE NEGATIVE IF I COULD.. It was a Saturday and was in a perfect mood to eat Thai food. I went to montri thai, probably worst decision of my life. One lady came to take our order and first thing she told was we will charge 18% gratuity for your table. I was confused as why she is saying specific to our table. Then after food came and everything, I was still thinking about what she said. Then I called another lady and asked as I could barely understand their accent. She said yes we will charge 18% gratuity for your county people. And I was shocked as hell. I mean what just had happened was something I never experienced in my life at any other restaurant in United States. What they told me was about Indians not paying tip so they will charge 18% gratuity for Indians. I was short of words. worst Thai restaurant I have ever been too. So disrespectful to customers. Eventually she told us please order to go and not dine in at the restaurant. How can you tell your customers to not come and dine in. That lady was very rude and claimed herself as manager when asked if she can call a manager. Also asked to call the owner which they simply refused to. If you are Indian I would recommend not to visit this restaurant. I am never going back again at this place and definitely going to tell the same to all my friends."