"Terrible Experience Missing Items and Unprofessional Customer Service I've had the unfortunate experience of ordering from Five Guys multiple times, and each time has been a disappointment beyond belief. It seems that they have perfected the art of messing up orders, as missing items have become a recurring theme in my interactions with this restaurant. On my most recent order, I once again found myself shortchanged by Five Guys' inability to get a simple order right. A missing burger was the cherry on top of this already disappointing sundae. It's baffling to think that a restaurant can consistently fail at fulfilling such a basic task – accurately putting together an order. As if the repeated errors weren't enough, the real icing on the cake was the customer service I encountered when I tried to address the issue. Upon calling to complain about the missing burger, I was met with a level of unprofessionalism that left me utterly speechless. The representative on the phone seemed disinterested and even apathetic about my concern. It's as if they've become immune to customer complaints due to their constant mistakes. This attitude is a glaring reflection of the restaurant's lack of commitment to quality and customer satisfaction. In a world full of dining options, there's absolutely no reason to waste time, money, and patience on a restaurant that consistently fails to deliver – both in terms of food and customer service. Save yourself the headache and choose a dining establishment that values its customers and their dining experience. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1"
